Emergency Ambulance Services

Call our Emergency Ambulance Services if: 

  • The area is not safe or conducive to assess the patient 
  • The condition is life-threatening or can worsen with movement (i.e. possible neck injury or spinal, etc.) 

If the condition is not serious but requires immediate attention, bring the patient to the A&E for further investigation. 

24 Hours Accident & Emergency
+604 – 373 9111

Services Offered
  • Acute surgical conditions (e.g. acute abdominal pain/ bleeding from the gastrointestinal tract)
  • Medical emergencies (e.g. heart attack, stroke, severe asthma, pneumonia, shock, sepsis, etc)
  • Orthopaedic injuries
  • Sports injuries
  • Paediatric emergencies
  • Acute ear, nose and throat (ENT) and eye emergencies
  • Any other emergencies
Our Team

Our multidisciplinary team of doctors and nurses are on hand to assess and manage your condition once you are in the A&E Department. Our specialists and surgeons are also on-call 24-hours to help attend to your medical needs.

What Happens at the A&E Department?


The triage nurse or doctor will assess your condition.
A quick check of your pulse, blood pressure, temperature and breathing is done. A patient will be classified as:
Red (most urgent)
Yellow (semi-urgent)
Green (normal)


Registration can be done before or after the triage.

Consultation & Treatment

After triage, you will be seen by a doctor.
If there are any blood/ laboratory test, it may take place here.
Based on severity of the condition, the doctor may:
  • Prescribe medications for you
  • Refer you to a specialist who may decide to admit you right away if indicated.
Please note: We practise the triage system at our A&E department. Patients requiring urgent care will be treated first. We will do our best to minimise waiting time for all patients. If you do have to wait, our nurses are always on standby to answer your questions and monitor your condition.